Across the United States health care system, there is a growing imperative to deliver more patient-centered care. Listening to the voice of the patient is increasingly recognized as an essential part of this transformation. Health care is late to the
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Read the complete post at http://healthaffairs.org/blog/2015/09/03/the-pathway-to-sustainability-aligning-ambulatory-patient-experience-survey-implementation/
Posted
Sep 03 2015, 09:08 AM
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Health Affairs Blog
Filed under: Quality, Hospitals, Featured, Costs and Spending, Drugs and Medical Technology, RWJF, Health Professionals, Maine, patients, culture of health, CAHPS, Surveys, AH4Q