There is much talk about technology as “the” patient engagement solution. However, true patient engagement requires much more than technology. It starts with a focus on patient experience. Interactions between patients and all levels of care contribute
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Read the complete post at http://healthaffairs.org/blog/2015/06/11/how-lay-health-care-workers-can-add-high-touch-to-high-tech/
Posted
Jun 11 2015, 10:34 AM
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Health Affairs Blog
Filed under: Health IT, Chronic Care, Workforce, Quality, Personal Experience, End-of-Life Care, Health Philanthropy, GrantWatch, Health Care Delivery, Organization and Delivery, Health Professionals, Patient Engagement