The conventional wisdom among many of my closest physician colleagues is that the current surge in interest in measuring “patient experience” is a bit of a fad, and that the measures are not always central to the real work of improving patient care. My
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Read the complete post at http://healthaffairs.org/blog/2013/09/18/patient-experience-will-drive-a-renewal-of-professionalism/?utm_source=rss&utm_medium=rss&utm_campaign=patient-experience-will-drive-a-renewal-of-professionalism
Posted
Sep 18 2013, 09:26 AM
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Health Affairs Blog