By DAVID E. WILLIAMS
One of the interesting things I learned in business school is that not only is it typical for a business to earn 80 percent of its profits from 20 percent of its customers, but that 75 percent of its customers may represent 120 percent
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Read the complete post at http://thehealthcareblog.com/blog/2011/03/01/davidwilliams/
Posted
Mar 01 2011, 10:07 PM
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The Health Care Blog