From Twitter to Megaphones: Nine Lessons Learned about Crisis Communication

The Health Care Blog
By LISA GUALTIERI, PhD In Boston we took the availability and quality of our tap water for granted until May 1, 2010, when a major water pipe break interrupted water service to all Massachusetts Water Resources Authority (MWRA) customer communities.. Read More...

Read the complete post at http://www.thehealthcareblog.com/the_health_care_blog/2010/06/from-twitter-to-megaphones-nine-lessons-learned-about-crisis-communication.html


Posted Jun 03 2010, 05:58 AM by The Health Care Blog