How do you deal with a challenge like Diablo?

"That's D2R Items been an interesting phenomenon," says Alex Mayberry in the morning prior to the release of Diablo's transformative expansion, Reaper of Souls. I inquire about what it's like to have Diablo become so intimately associated to a sense of disappointment. "I don't know if that gets overemphasised. Who are we as a vocal minority and what's the percentage? Even if it's just one percent or even two percent, that's an awful lot of people."

Two percent of dissatisfied Diablo owner is 280.000 people. That's a lot of angry comments. "It's been hard to distinguish the various voices that make up that loud cacophony," Mayberry adds.

Reaper of Souls launches tomorrow with new loot-dropping methods that include a new Crusader class, a new level 70 cap, it has an Adventure Mode, and the removal of popular Auction House. Many of the mechanics have been folded back into the game's vanilla version as part of patch 2.0.1. But the general gist is that players will find more different loot items more frequently. The overall reaction has been optimistic. "It's pleasing to have people reacting to new changes" Mayberry says, "and I believe the changes are fantastic."

"We know that we're at a excellent position because we're all eager to play frequently," he added. "There's an abundance of enthusiasm, and we're waiting for what the community is going to say. "Leading the charge on Reaper of Souls is Josh Mosqueira who was appointed the role of game director on June of 2013. Mayberry explained the effect that his choices have affected the game. "Josh came in and really wanted Adventure Mode and the dynamic difficulty system.

The game is now open for play. Jay Wilson, who was the game's former director] was really focused on making sure that we had the Diablo experience down. Josh's goal has been how can we build on the experience? We had to make pretty major changes to do that which Josh wanted to achieve, and it was definitely one of those things where, well, once we do this there's no going back. There was some anxiety early on when we first began to design the plan, but it buy D2R Ladder Items eventually came together really well."